Our Advantage
WHY USE US
Focus on services
With a single-minded focus on support and service, we have built up in-depth expertise, experience and processes based on time-proven industry best practices. This puts us in a unique position as the partner of choice for your mission-critical infrastructure.
Excellent track record
Our team has more than 7 years of track record in maintaining enterprise system independently. We enjoy a year-on-year contract renewal rate of over 90%. This is clearly a strong endorsement of our clients’ confidence in our keeping their mission-critical systems up and running.
Proven Processes and Parts stocking
As a major regional player, our operation is founded on time-proven processes. We stock 100% of the parts needed and more. Our processes ensure consistency in the quality of services delivered.
Single Point of Contact
GreenCS supports a wide range of heterogeneous platforms. We provide you with a single point of contact for problem escalation, thus simplifying complex support processes.
Technical Escalation
Our operation is backed by a stringent technical escalation process to 2nd and 3rd level support centers. All problems get resolved in the shortest possible timeframe.
Cost effectiveness
GreenCS’s flexible and innovative approach allows us to lower costs while offering customized solutions that are the most cost effective to our clients.
Support for End-of-Life Systems
Our technical expertise and first class parts planning processes ensure that we are able to support all your new and old systems, including those End-of-Support Life (EOSL) systems which are no longer supported by the vendors.